Absolutely not. Just sign up with a working email address and you are ready to go. Floorplanner is an online tool that works in every modern web browser.

Yes it is! You can create as many projects as you like and render 2D & 3D floorplan images and interior images in SD Quality. Higher Project Levels provide more benefits like better quality images and multiple floors for example. Read more about our Project Levels.

Besides credit card and Paypal payments we support many local payment options which are provided by our payment service provider Adyen. In most countries supported by Adyen you can do a bank transfer.

Every payment comes with an invoice. You can find them in your dashboard under Profile in the tab Invoices.

As a European company we are obliged to charged sales tax (VAT) for every purchase made by people or companies from the EU. You can find more detailed info on this page.

Yes, we will keep your subscription active and prolong it at each renewal date. If you want to cancel your subscription you can do that at any time.

Of course. When you cancel your subscription in your dashboard we will downgrade you to the free floorplanner BASIC account at your next renewal date. Your subscription will remain active at its current level through the end of the billing period that you’ve already paid for.

Yes, your credits will never expire.

A floorplanner project is the environment in which you draw a house or other property such as a restaurant, store or office.

A template helps you to create projects in your own style consistently. With a template you can have your own logo on the renderings, create your own list of room types and control your default export settings.

Yes, you can add your logo by using templates.

As many as you like. Whatever level your project has, the amount of renders is not limited. We do have a fair-use limit to prevent abuse.

Sure, shoot us your question at our contact page and we'll get back to you as soon as possible.